Frequently Asked Questions
You can find answers to most questions I’m commonly asked below, in the categories of therapy, fees/cost/insurance, scheduling, other treatment options, hope, and how to contact me.
I’m currently taking new clients for my wait list. It takes on average 2 months to see me from the time you are added to the wait list, with a range of a few weeks to 3-1/2 months before your first appointment.
If you’d like to learn how to motivate yourself to get the most out of your ERP therapy, see our e-course Thriving with OCD: Four Keys Out When Locked in Doubt. Through Beyond the Doubt, we also have a free daily motivational email for people with OCD called KeyWords: Daily Motivation to Thrive with OCD.
What type of counselor are you?
I’m a cognitive behavioral therapist (CBT) specializing in the treatment of obsessive compulsive disorder (OCD) and related disorders (body dysmorphic disorder, trichotillomania, skin-picking disorder, and hoarding disorder), anxiety disorders (social anxiety, panic disorder, phobias, and generalized anxiety disorder), and depression.
What type of therapy do you provide?
I offer cognitive behavioral therapy (CBT), including exposure and response prevention (ERP) therapy. I also use mindfulness in my work with clients.
What is your training and background?
Please see About Shala for a detailed overview of my clinical training and experience. I am the co-author with Jon Hershfield, MFT of Everyday Mindfulness for OCD: Tips, Tricks and Skills for Living Joyfully and co-founder with Jeff Bell of Beyond the Doubt, an initiative dedicated to helping people learn to thrive through uncertainty and the fear and doubt it creates. I also blog for Psychology Today, offering an inside perspective on life with OCD and the lessons of uncertainty.
Do you work with people who are just suffering from depression?
Typically I work with people who have one or more of the OCD/OCD-related and/or anxiety disorders listed above along with depression.
Do you work with children and adolescents?
Yes, I work with kids, adolescents and adults.
Do you provide group counseling?
Yes, I a monthly OCD Recovery Group, for people who have already been through ERP treatment for OCD.
Do you do home visits?
Yes, I do see clients in their homes for both exposure therapy and for the treatment of Hoarding Disorder. I also do home visits for clients who are homebound due to OCD or an anxiety disorder, with the goal of eventually helping these clients be able to leave their homes and do the activities they’d like to do. Please note that I do charge travel time for home visits.
Do you leave the office to do exposure therapy with clients?
Yes! Doing exposure therapy outside of the office is an essential component of treatment.
Do you do sessions with clients via video?
Yes, I have started using Vsee for HIPAA-compliant teletherapy sessions.
Do you do sessions with clients in other states via video?
No, I am only licensed to see clients who live in Georgia or who can come to Georgia for therapy. I do not see clients who live outside of the United States.
How much do counseling sessions cost?
Individual counseling sessions, which last 45-50 minutes, are $175 per session.
Do you take insurance?
No, I’m not in-network with any insurance companies, and I’m not a Medicare or Medicaid provider. However, if you have out-of-network mental health benefits, I’m happy to provide you with a receipt called a superbill that you can send to your insurance company for reimbursement based on your plan.
If you are looking for a provider who takes most major insurance plans and/or Medicare and the person for whom you are seeking treatment is at least 15 years old, then contact Jordan Cattie, Ph.D. at Emory Healthcare at 404-778-0968 or firstname.lastname@example.org.
Do you take credit cards?
Yes, I take credit and debit cards from Visa, Mastercard, and Discover. I am also able to take Flexible Spending Account (FSA) and Health Savings Accounts (HSA) credit and debit cards if they are Visa, Mastercard, or Discover.
If you are paying by check, please make the check to Nicely Done, LLC.
How often do people come to therapy for OCD, related disorders or anxiety disorders?
I recommend that people come weekly. However, if weekly is not affordable, I sometimes have every other week openings.
Are you currently taking new clients?
I’m currently taking new clients for my wait list. It takes on average 2 months to see me from the time you are added to the wait list, with a range of a few weeks to 3-1/2 months before your first appointment. Also, I can only see clients who are in the United States in the state of Georgia.
How does your waiting list work?
I ask clients on the waiting list to call me every two to three weeks to get an update on their status on the waiting list and to confirm they’d still like to be on the list. I will call clients as soon as I know that a weekly opening that fits their schedule will be available. If I call you to let you know that a slot is available and don’t hear back from you in twenty-four hours, I’ll go ahead and remove you from the wait list.
What if I’m a former client who needs a booster session?
I try to keep times in my schedule for former clients who need booster sessions. Typically I can see you the week that you call or the next week.
Other treatment options
What if I’m a new client and I need to see someone right away?
I completely understand! If I am not taking new clients or have a waiting list (please see above), I recommend the following resources to help you find a therapist:
- The International OCD Foundation Resource Directory.
- The IOCDF also has a great resource called How to Find the Right Therapist, which I highly recommend. Many therapists say they treat OCD, but if they have not been trained in exposure and response prevention therapy, the evidence-based therapy for OCD, “use caution,” to quote the IOCDF!
- If you are looking for a provider who takes most major insurance plans and/or Medicare and the person for whom you are seeking treatment is at least 15 years old, then contact Jordan Cattie, Ph.D. at Emory Healthcare at 404-778-0968 or email@example.com.
- For a customized resource referral consultation, please contact Chrissie Hodges.
- Hoarding Disorder: The International OCD Foundation Resource Directory (put in your zip code and click find and you’ll see a listing of all the therapists in that area, then you can select for Hoarding under Specialty areas).
- Body Dysmorphic Disorder (BDD): The International OCD Foundation Resource Directory (put in your zip code and click find and you’ll see a listing of all the therapists in that area, then you can select for Body Dysmorphic Disorder under Specialty areas).
- Anxiety Disorders: Go to Find Help at Anxiety and Depression Association of America and/or go to Find Help at the Association of Behavioral and Cognitive Therapies.
- Body-Focused Repetitive Behaviors (Trichotillomania or Skin-Picking Disorder): the Find a Therapist Directory at The TLC Foundation for Body-Focused Repetitive Behaviors.
What if I live several hours away from the Atlanta area and can’t find anyone who treats OCD near me?
If no one is treating OCD near you, you might consider going out of state for intensive outpatient treatment (IOP) for OCD. In an IOP program you typically work for several hours a day on your OCD with trained therapists. Rogers Memorial Hospital, one of the three residential treatment providers in the U.S. for OCD* also has IOP programs for OCD and anxiety in the southern U.S.: one in Tampa, FL and one in Nashville, TN. Please call 800-767-4411 for admissions and more information.
Dr. Reid Wilson of The Anxiety Disorders Treatment Center of Durham and Chapel Hill also offers Weekend Treatment Groups for OCD, social anxiety and panic disorder (the whole group experience occurs over one weekend) in North Carolina.
*The other two residential facilities for OCD are the Obsessive Compulsive Disorder Institute (OCDI) at McLean Hospital in Boston and the Houston OCD Program in Houston, TX. Alexian Brothers in Elk Grove Village, IL offers residential treatment for people with the dual diagnosis of OCD and/or anxiety and addictions.
What if I need low-cost treatment?
When you are searching in the resource directories, look for treatment providers who offer sliding scale options. Some larger practices or clinics also offer interns who are in training at a lower per session fee. Please ask any therapist whom you are considering whether they have had training in evidence-based approaches to treating anxiety, OCD and related disorders. The International OCD Foundation has a great list of questions you can ask potential providers.
Also, Dr. Reid Wilson of The Anxiety Disorders Treatment Center of Durham and Chapel Hill offers affordable Weekend Treatment Groups for OCD, social anxiety and panic disorder, and The Anxiety Disorders Foundation also offers treatment scholarships.
While not a substitute for treatment, Beyond the Doubt’s Thriving with OCD: Four Keys Out When Locked in Doubt is available to anyone in financial need for free. Just click on the link and scroll down to read how to get the free access code!
What if I’m in crisis?
Call the Suicide Prevention Lifeline at 1-800-273-TALK (8255) or the Georgia Crisis and Access Line (GCAL) at 1-800-715-4225, or you can call 911 or go to an emergency room. ADAA also offers additional resources for suicide prevention.
Most importantly, I’m suffering so much. Are OCD and related disorders and anxiety disorders treatable?
Yes! OCD and related disorders and anxiety disorders all have evidence-based cognitive behavioral treatments available. You don’t have to suffer … you can take your life back from these disorders. For hope and inspiration from people who’ve overcome these disorders, please visit Project Hope Exchange. Jeff Bell and I also created our e-course Thriving with OCD: Four Keys Out When Locked in Doubt to provide hope and tools to everyone in the OCD community, and we also offer in-person workshops as well. which you can learn more about at our website, Beyond the Doubt.
I’d like to talk with you. How do I contact you?
You can call me at 404-632-4804 or send me a form at Contact Shala. I look forward to speaking with you!